Senior Planner/Scheduler- Social Housing (Temp to Perm)
West London, UK
Senior Repairs Planner- Social Housing (Temp to Perm)
One of our social housing clients are looking to hire a Senior Repairs Planner on their thriving and fast paced contract in West London on a temporary to permanent basis.
This role will be a management position being responsible for a team of 4-5 Planners/Administrators across the contract. Working within a repairs and maintenance team within the social housing sector, managing the diarise of operatives and managing the expectations of tenants and the delivery of excellent customer service is key for this role.
* Duties and Responsibilities * Managing a small team of 4-5 Planners/Administrators * Ensuring the smooth running of operatives diaries to attend repairs/maintenance works based on priority work load. This will be on our clients in house database. * Ensuring tenants are kept up to date on works being carried out and informed of appointments accurately. * Administration support and data entry. * Call handling. * Utilising all aspects of Outlook and maintaining records on our clients in house data base- Excel may also be included. * Running reports from our clients in house data base. * Monthly appraisal support with line managers. * KPI setting and monitoring. * Ensuring deadlines are met across the team. * Liaising with the end client on a weekly basis ensuring the contract runs smoothly and expectations are met.
Please note that this role is fast paced and you will ideally have worked within a similar sector and have an understanding of trades operatives duties ie. plumbers, carpenters, plasterers and electricians. This is highly advantageous. You will ideally be fully computer literate and be able to work within set time frames against set deadlines.
This role is temporary to permanent offering up to 40-45 hours per week on an end salary of up to £25-27K PA. Our client would ideally like someone in place by mid July 2018.
If you are interested in this role and would like to apply, please email Emma a copy of your CV and project portfolio to email@example.com . Alternatively, if you would like to know more on this opportunity, please call me on 0207 065 7289