Repairs Administrator – Electrical
Job Title Repairs Administrator – Property Services
Salary £23,000 – £25,000pa
Full Time – Monday – Friday – Overtime Available depending on forecasts
Location Tottenham, London
One of our social housing clients is looking for an Electrical Repairs Administrator to join their team in North London
Within this role, you will be responsible for ensuring the smooth processing of administration on their electrical department. You will be responsible for speaking to contractors, engineers and the end clients along with handling overflow calls from the call centre when required.
* General administrating,
* Update databases,
* Renewing engineers certificates
* Daily contact with engineers for several of the company’s clients
* Provide excellent customer service across different teams within the business and sub-contractors
* Log/run reports as required
* Handling reactive and planned repairs
* occasionally handling overflow calls from their call centre at busy times
* Speak with sub-contractors to receive updates on their progress and transferring this data onto the in-house system
* You will be expected to be a self-starter,
* Have a knowledge and understanding of the social housing repairs Sector.
* Knowledge of in house operating systems such as Northgate, MCM, Orchard or similar systems is desired but not essential
* Ideally you will have a strong customer service background and be knowledgeable of the repairs sector
You will be expected to be a self-starter, motivated and have a knowledge and understanding of the social housing market. Ideally you will have a passion for working within a fast paced environment and have a sound knowledge of operating systems such as Northgate, DRS or similar systems.
Ideally you will have a strong admin background and be knowledgeable of the social housing sector.
If you are interested in this role and would like to apply, please hit the ‘apply now’ button . Alternatively, if you would like to know more on this opportunity, please call me on 0207 065 7289