Skilled Careers

Social Housing
Administration
Planning / Scheduling
Repairs & Maintenance
Admin & Support

Customer Service Advisor / Planner – Social Housing Exp Essential

Location: East London

Job Title Customer service advisor / Planner

Salary £13 p/h

Location Dollis Hill, London

One of our social housing clients is looking for an Customer Service Advisor / Plannerto join their team in Dollis Hill.

This role is based within a busy contact centre and you will be responsible for ensuring the smooth processing of incoming calls and administration. You will be responsible for speaking to residents, contractors and 3rd parties in regards to their repairs/maintenance enquiries alongside general enquiries.

Duties involve

· Call handling,

· General administrating,

· Data input,

· Call logging,

· Report writing and using our clients internal database system

You will be expected to be a self-starter, motivated and have a knowledge and understanding of the social housing market. Ideally you will have a passion for working within a fast paced environment and have a sound knowledge of operating systems such as Opti-Time, DRS or similar systems.

Ideally you will have a strong customer service background and be knowledgeable of the social housing sector.

If you are interested in this role and would like to apply, please email Chris a copy of your CV to cshowell@skilledcareers.co.uk . Alternatively, if you would like to know more on this opportunity, please call me on 0207 065 7289

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