Skilled Careers

FM & Maintenance
Admin & Support

Centre Manager required on 6 month FTC

Location: London

CENTRE MANAGER REQUIRED ON 6 MONTH FTC

SALARY – COMPETITIVE – UP TO £35,000

One of our award winning providers of flexible workspace are looking for a Centre Manager to be the first point of contact for all existing clients, new clients and internal stakeholders. That means you’ll be involved in all the centre support activities helping them to provide an award-winning service.

Duties

* To oversee the day to day running of the business centre covering all aspects
* Manage the centre team and ensure the ?Service Success Chain’ is being adhered to at all times
* To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
* Deliver viewings to potential clients and be involved in finalising agreements
* Work closely with the Sales team in relation to new clients
* Maintain reports and invoicing relating to centre occupancy and any other ad-hoc reports
* To lead and support an administrative team
* To carry out administrative and clerical duties for clients as required which may include filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing, data entry and preparation of reports and other information
* To process catering orders and meeting room requests made by clients
* To deal with customer requests in a prompt and timely manner
* To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines
* To book various chargeable services for clients such as couriers and taxis
* To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required
* To create and issue welcome packs for new clients
* To be able to provide an effective handover to anyone covering your role whilst you are away
* To understand the principles of Health and Safety and Security procedures
* To complete audits of vacant offices and produce inventories on office spaces

The successful candidate must have previous experience within a business related area and customer service experience. If you would like to know more please call Cassie Jones on 020 7065 7287 / 0771 509 1145

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